Frequently Asked Questions
What type of paper/canvas do you use for artwork?
The members of our team are real sticklers for producing fine art portraits that will become legacies in your family - artworks that can be handed down for generations. When we prepare a portrait for a customer, we offer only the best. All fine art portraits are constructed by the hands of Italian craftsmen.
We do not use the plastic coated papers that seem to be standard among many printers. Those plastic coatings result in layers of ink laying on top of the plastic coatings. Artworks made in this manner lack the depth and intensity of color seen in quality, state of the art, luxury portraits.
How do I choose the best size for my wall space?
Great question! Use the photo below to compare the different sizes of wall art available. Please note: The sizes represent the PORTRAIT ONLY. Appropriate framing will add to the size (and weight). All of our framed portraits are supplied with the correct size of hangers for the weight. You can hang your large, framed portrait without fear of it falling.
What if you prefer a more modern style without traditional framing? We are pleased to offer the latest innovations in luxury wall art that will be different from anything you've seen before!
During your design consultation, we will walk you through each step to help you choose the best size of portraits(s) for your home and your decor. You'll learn how to choose a portrait based on the space available to you, which portrait size will enhance the face of the subject, and how to keep your children front and center in a portrait.
Q. Do you charge a session fee?
A. The Session fee for regular weekday sessions in our studio is $200. The fee for travel to outdoor locations will vary based on distance traveled and time required. The minimum session fee for outdoor locations is $300.
Please inquire for destination travel pricing for any location, worldwide.
Q. When do I see my portraits?
A. Your order appointment is done a few days or within one week from the session date. We will meet at the studio and we will show you our favorites from the session. All parties who need to make decisions, must be at the appointment. If you need to come back for a second appointment, there is a $100 fee. We do not offer online previews.
Q. When do I pay for my wall art?
A. You will pay for your wall art at your ordering appointment. Once payment in full has been verified, your selected artwork will be developed..
Q. How long do you keep my images?
A. All images not purchased will be purged in 30 days from order date. Purchased images will be archived.
Q. Do I get all the images on a CD or USB?
A. We believe that portraits should be printed as wall portraits so they can preserve your memories and pass down for generations. We offer social media files with our watermark as a gift for all wall portraits purchased.
Q. Do you offer digital files?
A. We offer a social media file with each wall portrait purchased to share with family and friends on social media. We believe that providing digital files only is not providing our clients with the complete experience.
Q. I can't get my whole family together for a consultation AND a portrait session.
A. The design consultation is not meant for you whole family - just your and your spouse. Leave the children at home so the two of you can have a quiet, calm time to think about your portraits and talk with us.
Q. May I have a weekend or late evening appointment?
A. Consultations, portrait sessions and ordering appointments are done Tuesday-Friday, 10:00 a.m. - 4:00 p.m. Your appointments are professional appointments, just like a doctor's appointment or a business appointment. Saturday sessions require a $5,000 minimum prepaid commission and Sundays require a $10.000 minimum prepaid commission.